Process

Develop a process

Develop high quality, continously improved and well-understood processes.

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Associate relevant structural capital to individual process steps

This might consist of roles and responsibilities involved, skillsets and skills required, checklists to complete a step, surveys and healthchecks to collect and evaluate data, risks to avoid, etc.

Develop process familiarity with key stakeholders

Ensure that people expected to contribute to or who have a key stake in the outcome of the process are sufficiently familiar with it.

Evaluate the process 1

Check out the process health check for relevant perspectives to consider when evaluating a process.

Improve the process

Use the learning collected from the evaluation to improve the process before executing it the next time around.