Ensure a culture of writing things down

"Writing things down is a key part of scaling. You can’t run a startup off of spoken word in one-off meetings like you’re in Goodfellas." - Stay Sassy, Performance management

"When managers foster a writing culture, they create, at minimum, a consistent reality for their teams to live in. That level of transparency and durability is the kind of stuff that companies can be built off of." - Stay Sassy, Good Managers write good

There are a myriad of advantages associated with writing things down, all which have a positive impact on a scaling organization.

Writing things down:

• Provokes/forces thinking
• Ensures, improves and exposes holes in one’s understanding
• Creates tracability
• Improves alignment
• Improves accountability
• Reduces misunderstandings
• Makes insight more easily sharable
• Makes insight more easily reusable
• Makes insight more easily improvable

Y Combinator partners Dalton Caldwell and Michael Seibel talk about the importance of "writing shit down" between 06:41 and 07:32 in this video: