Team leader
Ansvar

Reduce the need for interruptions and ad hoc communication

Ad hoc communication means communication which was not planned in advance. Examples include improvised meetings, chat messages, phone calls, 1-on-1 chats at a person's desk, etc.

Ad hoc communication is usually an indication of a person not having easy access to information they need in order to do their job.

As a team leader, you should consider ad hoc communication as a symptom of an insight management problem, and constantly ask yourself "Why is this information not natively accessible to this person?".