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"The shortest pencil is longer than the longest memory." - Mark Batterson

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Writing things down:

  • Provokes/forces thinking
  • Ensures, improves and exposes holes in one’s understanding
  • Creates tracability
  • Improves recollection
  • Improves alignment
  • Improves accountability
  • Reduces misunderstandings
  • Makes insight more easily sharable
  • Makes insight more easily reusable
  • Makes insight more easily improvable

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Some people feel uncomfortable when prompted to document how work it done.

Some common concerns are:

  • How can I ensure that it's not a waste of time?
    • Won't it be quicker to just do it?
    • Will it actually be read by anyone?
  • Writing stuff down makes expectations more permanent/rigid
    • I want people to have a sense of freedom
    • I don't want us becoming robots acting out programming instructions

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