Role clarity is the degree to which employees have a clear understanding of their tasks, responsibilities and processes at work. This clarity is not limited to ones own role; it also includes the roles of colleagues.
Clarity is an essential precursor of productivity, and a lack thereof can cause stress and confusion. To reduce these feelings and improve both personal effectiveness and the organization’s overall performance, role clarity is crucial.
In order to drive role clarity, we need everyone to set the bar for role clarity high. Examples of setting the bar high includes expecting: