What are we concerned might happen?
How do we carry out a certain step in a process?
Which tasks are involved in completing a checklist?
What sort of behaviour are we expected to exhibit?
What are we expected to be able to do?
What's next and which resources do we rely on?
Where can we find and store information?
Which types of information do we maintain and where?
Who supports us?
What do we utilize?
Create new organization